•  All orders will be processed and shipped out within 1-3 business days (excluding weekends and holidays).
  •  All orders to be shipped will be provided with a tracking number and delivery confirmation. All associated shipping costs will be calculated and presented automatically at checkout.
  •  If a product is out of stock, then you will be notified via email. Out of stock merchandise on orders may be:

1. Replaced by merchandise that is in stock. Any difference in cost will be calculated and updated accordingly.

2. Refunded the value of the out-of-stock merchandise process the order with the merchandise in stock. Any difference in cost will be calculated and updated accordingly.


  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. Hair Selection will not accept responsibility for shipping fees associated with parcel’s returned due to customers’ error.

  • We offer FREE shipping on orders over $90 before tax for areas Toronto, Markham, Mississauga, Brampton, Scarborough. Some locations are excluded from free shipping on orders over $90 – live shipping rates apply to the area.

  •  Shipping to P.O. boxes Unfortunately, shipping to P.O. boxes do not qualify for free shipping. 

  • International Shipping We do not currently ship internationally.

  • Hair Selection is not responsible for any lost, delayed, and damaged parcel during transit.